Who we are

At NAO GOODS, we believe that every little moment in family life deserves to be celebrated. Our clothing brand is dedicated to creating casual wear that embodies the joy, creativity, and playfulness of family adventures. With vibrant colors and fun prints, our outfits are designed to add a pop of excitement to everyday life, making both parents and toddlers feel inspired and connected.

We understand that the best memories are made in comfortable, stylish clothing that encourages exploration and imagination. Each piece in our collection is thoughtfully crafted to spark joy, whether it’s through whimsical designs, playful patterns, or vibrant hues. From matching outfits for family outings to cozy loungewear for quiet moments at home, NAO GOODS offers versatile styles that reflect the fun and creativity inherent in family life.

Join us in embracing the magic of everyday moments with clothing that brings families together and inspires joyful play. At NAO GOODS, we’re not just creating outfits; we’re fostering connections and embrace the beautiful journey of parenthood even the rough vulnerable moments

My Family

 FAQs

  • As a Print to order company, all our products are unique and produced only once ordered

    This also means that returns and exchanges are not supported.

    However, in case of a damaged product or a manufacturing error, we offers a free replacement or a refund if you contact us within 30 days of product delivery and provide additional information like a photo of the damage product.

  • Privacy Policy for Nao Goods & Services LLC

    Effective Date: 11/12/2024

    At Nao Goods & Services LLC ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.naogoods.net and make purchases from our online store.

    By using our website, purchasing products, or interacting with us in any way, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

    1. Information We Collect

    We collect different types of information depending on how you interact with our website. This includes:

    Personal Information

    When you make a purchase, create an account, or interact with us, we may collect the following personal information:

    Contact Information: Name, email address, phone number, shipping and billing address.

    Payment Information: Credit card or other payment details (we use secure third-party payment processors to handle payments).

    Account Information: Username, password, and other details for your account (if you create one).

    Order Information: Details of the products you purchase, purchase history, and other order-related information.

    Non-Personal Information

    We may also collect non-personal data such as:

    Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on our site, such as pages visited, time spent on the website, and interactions with our products.

    Device Information: Information about the device you use to access our site (e.g., IP address, browser type, operating system).

    Analytics: We may use third-party services (like Google Analytics) to track and analyze usage patterns on our website.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.

    Account Management: To create and manage your account, provide access to order history, and offer personalized recommendations or promotions.

    Customer Service: To respond to your inquiries, support requests, and resolve any issues or concerns you may have with our products or services.

    Marketing Communications: With your consent, we may send you promotional emails, newsletters, or special offers about new products, sales, or other updates.

    Site Functionality and Improvement: To enhance the performance, security, and user experience of our website, as well as for internal analytics to improve our services and marketing efforts.

    3. How We Share Your Information

    We value your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

    Service Providers: We may share your information with service providers who assist us in operating our website, processing payments, fulfilling orders, and sending marketing communications (e.g., payment processors, shipping carriers, email marketing services).

    Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

    Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request (e.g., court order, subpoena).

    4. Data Security

    We take reasonable steps to protect the personal information you provide by implementing industry-standard security measures, including encryption for payment transactions. However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

    5. Your Rights and Choices

    You have certain rights regarding your personal information, including:

    Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

    Opt-out of Marketing: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.

    Cookies: You can control cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.

    Data Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or operational purposes).

    6. Third-Party Links

    Our website may contain links to third-party websites, such as social media platforms or external vendors. These third parties have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

    7. Children’s Privacy

    Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

    8. Changes to This Privacy Policy

    We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of our website after changes to this policy will be deemed acceptance of the updated terms.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

    Nao Goods & Services LLC
    Email: admin@naogoods.net
    Phone:213-929-3268
    Website: www.naogoods.net

    By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

  • The products available in our catalog are made in various locations across the world.

  • You can reach out to a customer service by email: admin@naogoods.net or text at 213-929-3268

  • As a general rule of thumb, all products are packaged in paper or plastic mailers or cardboard boxes. Depending on local supply availability, packaging can be made of recycled, partially recycled, or virgin materials. Whenever needed, we use clear mailers, tissue paper, foam pouches, or bubble wrap to protect products from breaking or scratching.

  • Our fulfillment time is calculated in business days, and it’s 2–5 business days for all production techniques. 

    our orders are being shipped within 5 business days, and more than 75% of our orders are shipped within 3 Business day.s. However it may take up on more than 15 days depending on where the production is being made